Plum Handheld POS vs. Stationary POS Systems: Which is Better?

In today’s fast-paced business environment, the choice of a Point of Sale (POS) system can significantly impact the efficiency and profitability of a business. With Plum offering both handheld and stationary POS systems, business owners must carefully consider their options to choose the best solution for their needs. This article dives into the features, benefits, and use cases for both Plum Handheld POS and stationary POS systems, providing insights to help business owners make an informed decision.

Plum Handheld POS systems are revolutionizing the way businesses operate by offering mobility, flexibility, and efficiency. These compact devices are designed to streamline operations, allowing staff to process transactions anywhere within the premises. Suitable for industries such as restaurants, bars, and retail stores, Plum Handheld POS systems ensure that service is swift and customer satisfaction is maximized. The key features include durable and portable hardware, scratch-resistant display, and versatile payment options such as contactless payments, NFC, and digital wallets.

One of the primary advantages of Plum Handheld POS is its capability to increase operational efficiency. By empowering staff with mobile devices, businesses can serve customers faster and more accurately. The system’s portability allows waitstaff to take orders directly at the table, reducing the number of errors and speeding up order processing. The device’s drop-proof and shatterproof construction ensures durability, even in the demanding environments of restaurants and retail stores.

CiCi’s Pizza reported an 18% revenue increase within six months of implementing Plum Handheld POS. The ability to upsell and add additional toppings through the handheld device not only enhanced customer experience but also significantly boosted sales. The system’s real-time data accessibility allowed for better inventory management and more informed business decisions.

Stationary POS systems are staple fixtures in many businesses, known for their reliability and comprehensive feature set. Plum’s stationary POS systems offer features like OrderRight technology to ensure accuracy in orders, dynamic pricing to optimize revenue, and a cloud-based backend that allows for easy updates and management from any location. These systems are particularly beneficial in settings where a permanent fixture is preferable, such as in cafes, bakeries, and full-service restaurants.

Stationary POS systems offer robust features that are essential for managing large volumes of transactions. Plum’s systems boast top-grade hardware that is spill-proof and built to last, ensuring reliability even during the busiest times. The customizable menu and dynamic pricing options provide flexibility in managing different aspects of the business, from inventory tracking to promotional activities. Moreover, the fully integrated system allows for seamless operation without the need for third-party services, ultimately saving time and resources.

Famous Dave’s has seen an improvement in operational efficiency and customer satisfaction after implementing Plum’s stationary POS system. The integrated analytics and reporting features provided valuable insights into business performance, enabling more strategic decision-making. The OrderRight technology helped reduce mistakes and incorrect orders, leading to happier customers and smoother kitchen operations.

When choosing between handheld and stationary POS systems, mobility is a critical factor. Plum Handheld POS offers unparalleled flexibility, enabling staff to move freely and serve customers directly at their tables or wherever they are within the store premises. This mobility can result in faster service, reduced wait times, and a more personalized customer experience. On the other hand, stationary POS systems, though less mobile, provide a stable and centralized point for all transactions, maintaining order and structure within the business environment.

Security is paramount in any POS system. Plum’s handheld POS systems are equipped with cutting-edge security features to protect transaction data and customer information. The devices support various payment types, including contactless options, ensuring secure and swift transactions. Similarly, stationary POS systems offer robust security protocols, with reliable hardware that minimizes downtime, ensuring seamless operations at all times.

Cost is always an essential factor when deciding between different POS systems. Handheld POS systems can be more cost-effective for businesses that require high mobility and flexibility. They eliminate the need for multiple stationary terminals and can also reduce labor costs by streamlining order-taking and payment processes. However, stationary POS systems, while potentially requiring a higher initial investment, can offer a comprehensive suite of features and a higher degree of customization, which can be vital for larger operations.

Ultimately, the choice between handheld and stationary POS systems should be based on the unique needs of the business. Plum offers various pricing plans and configurations to cater to different business sizes and requirements. Small businesses may opt for the Plum One plan, which includes essential features for getting started, while larger enterprises might find value in the more comprehensive Plum Complete plan. By understanding the specifics of each system and aligning them with business objectives, owners can select a solution that maximizes efficiency and profitability.

Both Plum Handheld POS and stationary POS systems have their own sets of advantages and applications. Handheld systems excel in mobility and customer service, making them ideal for dynamic environments like restaurants and retail stores. Conversely, stationary systems offer extensive features and robust hardware, suitable for businesses with high transaction volumes and complex operational needs. By carefully evaluating these factors, business owners can leverage Plum’s innovative POS solutions to enhance their operations and achieve their business goals.