Touch Screen Cash Registers - Top 3 Solutions & Benefits

Chloe Henderson3/27/2021

Why Businesses Should Have a Touch Screen Cash Register

Despite the name, the monitor isn't the only thing that differentiates touch screen cash registers from traditional registers. The biggest difference between the two is the point-of-sale (POS) software that powers the business intelligence behind the screen. While traditional registers require manual bookkeeping, POS software offers a variety of automated tools.

  • Transaction and sales tracking
  • Inventory management
  • Cloud-based storage
  • Marketing tools
  • Customer relationship management

Employees can access these tools on the dashboard via the register's interface. This accessibility and functionality alone will-

  • Increase Service Speed - Touch screen cash registers enable businesses to preprogram different shortcuts to streamline popular orders, minimizing customer wait times. Employees no longer need to use a keyboard or a mouse to navigate the system, allowing them to work faster.
  • Improve Ease of Use - Touch screens allow the employees to adjust the text size so anyone can navigate it regardless of their tech knowledge. Most systems are entirely customizable, so companies can determine which layout is the most user-friendly.
  • Promote Operational Efficiency - Touch screen systems are not only faster and easier to use, but they also take up less space. Traditional registers are bulky and require various hardware to power the monitor, cluttering the workspace. Touch screens are slim and portable, allowing employees to move about the salesfloor or restaurant.

Benefits of Touch Screen Cash Registers

In today's fast-paced retail industry, companies need to eliminate all inefficiencies that could potentially affect sales. By implementing touch screen cash registers, businesses can access various benefits, including the following.

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Increased Functionality

In addition to space efficiency, touch screen register systems recognize employees by assigning each a unique login. After employees log in, they can access information from their specific departments. This promotes employee accountability and provides a universal interface for all workers to access critical data.

User-Friendly Training

Touch screens are relatively easy to navigate and learn from, as there are no external tools necessary to operate them. If businesses already have a tablet or mobile device that workers are comfortable using, they can download the POS software. Regardless, the POS layout remains consistent throughout devices so that employees can switch between interfaces seamlessly.

Payment Acceptance

Now more than ever, consumers have various payment methods to choose from. This means that businesses need to extend their payment acceptance accordingly to drive sales. Fortunately, touch screen cash registers accept the primary payment methods, including.

  • Cash
  • Magstripe credit and debit cards
  • EMV chip cards
  • Mobile payments
  • Gift cards

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Increase Tips

Customers either ignore or don't notice tip jars, leaving employees feeling unappreciated at the end of the day. However, touch screens automatically prompt customers to tip their servers with prebuilt buttons, such as 10%, 15%, 20%, and custom. This has proven to increase how often customers tip the staff.

Improved Inventory Management

Sophisticated touch screen registers track inventory levels in real-time with every customer transaction and purchase order. Inventory managers can even set up reorder points to trigger stock orders when levels dip dangerously low. This reduces the risk of stockouts and deadstock from overordering products.

Real-Time Analytics

Touch screen cash registers provide real-time analytics on every operation it facilitates. This enables stores to generate reports on-

  • Sales by employee
  • Sale by product line
  • Slow seasons
  • Busy seasons
  • Preferred payment method
  • Inventory management
  • Profit margins
  • Revenue

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With cloud-based computing, touch screens make it easy for owners to adjust data storage according to their needs. This means businesses can upgrade their services during peak seasons and downgrade when traffic slows down. With this flexibility, organizations do not have to worry about outgrowing their software.


Modern POS systems can integrate with existing systems to streamline data exchange and analytics. By linking accounting, payroll, inventory, and POS solutions, companies can maintain a smooth workflow.

Enhanced Customer Relationship Management

Employees need to be able to answer customers' questions quickly and accurately. With a touch screen POS system, workers can access all product information to answer questions on inventory location, stock, and variances.

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Personalized Discounts

Studies show that customers prefer a personalized shopping experience, requiring businesses to customize their sales. Modern POS solutions collect and store critical consumer data to provide customized discounts and promotions.

The Top 3 Point-of-Sale Systems

Before investing in a new POS system, owners should review the top three solutions and their features.

1. Plum POS

Plum POS offers highly functional touch screen payment terminals that streamline transactions and monitors inventory levels. Plum POS offers multiple touch screen options for any type of business. For example, restaurants can purchase Plum Tableside and Plum Kiosk to reduce order wait times. On the other hand, retailers can use Plum Handheld to move around the salesfloor and complete transactions from anywhere.

Starting at just $29 a month per terminal, companies gain access to POS software that offers-

  • Cloud-based data storage
  • Prebuilt menus and store layout
  • Report generation
  • Customizable dashboard

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2. Square

Square has user-friendly software featured on mobile devices that can connect to external card readers to process card payments. While the software itself is free, businesses must pay for any additional hardware they may need.

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PHP POS is a small company that caters to other small businesses and startups. The typical clients of PHP POS include small retailers, mom-and-pop shops, book shops, bakeries, and grocery stores. Aside from essential POS functions, this software offers customer loyalty programs, credit card integration, store accounts, and e-commerce features. However, PHP's best selling point is its ability to connect multiple store locations.